Visitor

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1 Message

Sunday, September 7th, 2025

This is the second time in two weeks I've had to to try and contact you about my connection. Please get this solved quickly.

I can't access my Internet 

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Official Employee

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1.7K Messages

1 month ago

Hello, @user_0mh0lb thank you for reaching out over Xfinity Forums. Working from home myself I understand the frustration when your home network is experiencing issues, and want to see if you're still having service concerns. Please follow up at your convenience, and I can investigate further. 

You can always report and check to see if there are any area wide issues by visiting either the Status Center:

 https://www.xfinity.com/support/status or Xfinity App. 

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