Visitor
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1 Message
throttling / have proof
Xfinity charges $95/mo "1.2 Gig" + $28.99/mo payment plan while throttling to 70-294Mbps max (25% of paid speeds).
Rep confessed: "Limited to 100mbps until old account paid" on NEW account (different name). Bills show "1.2 Gig" charged but "100Mbps included." Live tests prove speed test manipulation.
Fieldale VA monopoly during disability isolation. Blacklist threat issued.
EG
Expert
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116.6K Messages
32 minutes ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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