Visitor
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1 Message
Throughput issues to home devices
I recently switched to 2Gb service and I can't get anything over 200-600 Mbps except on my laptop, which will get 1Gbps, but not sustained it usually falls back to 750Mbps. A tech came and swapped my XB7 to XB8 modem/router, but It didn't help. He did show the speed coming to the modem was 2100-2430Mbps, but none of my devices are getting near that. I just added a Deco mesh system and switched the router to bridge mode, and it didn't make a difference at all. I feel like my internal devices are being throttled by something. Last month, every device in my house was getting 1.2-1.5Gbps, something changed. Please help.


XfinityVictor
Official Employee
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1.8K Messages
2 months ago
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EG
Expert
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114.1K Messages
2 months ago
@mikeanth1 @XfinityVictor
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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slownetwork21
Visitor
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4 Messages
2 months ago
join the club many are having this issue. THe XB8's wired cant handle 2GB throughput.
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