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Junebe24
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1 Message

Monday, March 16th, 2026 4:25 PM

Trouble shooting

Internet not working 

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Updated 

11 days ago

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XfinityJosephA

Official Employee

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2.2K Messages

11 days ago

 

Junebe24 have you checked the status of your service and connection in the Xfinity app? We want to confirm if the modem is online or offline. That's a good place to start.

 

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