Visitor

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1 Message

10/17/2026 4:32 PM

Trouble

Our modem is blinking orange we tried everything but the app cannot connect. It says please try again and turn on your cellular data but we don’t have cellular data. What do we do?

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Expert

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122.2K Messages

9 hours ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

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