user_30f85c Hi there! Thank you so much for using our Forums and for taking the time to reach out to our team directly. We are sorry to hear that you are having issues with your Wi-Fi connection, we know how important it is to be connected. If you are still having issues our team is happy to work with you to get you online. Please let us know, we are looking forward to hearing from you.
XfinityJorge
Official Employee
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