Unable to delete and recreate port fowards

The XFi app just says "We're having some trouble. Please try again." The app shows the port is open but nmap scan says the ports are closed and my services are unavailable.

How can I delete and recreate my port fowards?

Responses

U

user_3t1l3v

2 Messages

1 month ago

I have restarted my gateway and devices multiple times as well.

0

XfinityAmandaB

Official Employee

•

1.6K Messages

28 days ago

user_3t1l3v Thank you so much for your post for help with deleting your port forwarding rules. This would also be in the same section in your Xfinity app. Sign in to the app with your Xfinity ID and password Select the WiFi tab
Select View WiFi equipment
Select Advanced settings
Select Port forwarding
Select Edit next to the port forward you want to remove
Select Delete this Port Forward at the bottom of the screen

Let me know if that option does not work for you.

0

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user_3t1l3v

Unable to delete and recreate port fowards

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