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Saturday, July 25th, 2026 6:24 PM

Unable to view videos on X: tracert shows a loop in the routing

This problem comes up, goes away, then recurs.  When attempting to view videos on x.com it sometimes doesn't load. I managed to get a tracert from the network and I see the following:

Here are the tracert problem: tracert video.twimg.com
1 (my network)
2 10 ms 11 ms 11 ms 100.93.193.26
3 11 ms 11 ms 17 ms po-104-rur301.yubacity.ca.ccal.comcast.net [96.217.70.1]
4 12 ms 11 ms 10 ms po-300-xar01.yubacity.ca.ccal.comcast.net [96.216.198.57]
5 16 ms 16 ms 15 ms be-15-arsc1.sacramento.ca.ccal.comcast.net [96.216.129.77]
6 15 ms 15 ms 15 ms ae-501-ar01.sacramento.ca.ccal.comcast.net [96.216.129.194]
7 21 ms 16 ms 16 ms be-501-arsc1.sacramento.ca.ccal.comcast.net [96.216.129.193]
8 17 ms 42 ms 13 ms ae-501-ar01.sacramento.ca.ccal.comcast.net [96.216.129.194]
9 17 ms 15 ms 16 ms be-501-arsc1.sacramento.ca.ccal.comcast.net [96.216.129.193]

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2 days ago

 

Dangerdad137  Thank you for reaching out! I would recommend going through the following How to Troubleshoot Your Xfinity Internet and WiFi connection post to ensure everything is working well with your Xfinity Internet connection. 

 

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