1 Message
"Up to" 500mb so if I switch...
I get 25% of my 500MB plan, about 125mb. If I switch to the 300mb plan, will only get 25% of 300mb OR will I still see 125mb?
1 Message
I get 25% of my 500MB plan, about 125mb. If I switch to the 300mb plan, will only get 25% of 300mb OR will I still see 125mb?
XfinityThomasC
Official Employee
•
2.2K Messages
4 days ago
Hello, @user_3hcgk6
That's a hard question to answer. It would be better to troubleshoot your network to determine why you are not getting the full speed of your plan and then once that is fixed determine the right speed for your household needs. Please tell us how your network is set up and what devices are connected such as modem, router, Xfinity rental, or customer owned. Was the speed test you ran over WiFi or hardwired to a device?
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