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Thursday, July 18th, 2024 7:11 AM

Upload speed is ridiculously slow

I've tried most of the solutions that show up on the first page of google but none of them seem to work
 - restarting modem/router
 - checking coax cable

 - disabling large send offload for ipv6 (this gave me +0.2 mbps)
 - going from a Netgear n600 C3700 modem -> arris s33

Does anyone have possible solutions?

Official Employee

 • 

655 Messages

4 months ago

@user_a98r3s Our team can definitely understand how stressful and irritating it is to have issues with your internet connection. We all work from home on this end of the screen so we can completely relate to how it causes you to make arrangements that you didn't expect. What upload speed tier are you subscribed to and what are you seeing for your speed test results? Are you testing devices with a wired connection or just wireless? 

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