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user_nf1y3h
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Sunday, November 30th, 2025 5:30 PM

UPnP Xfi

So now everything has to be done from a phone.  When I put in my router address it says 'easier than ever to manage equipment'.  And gives me no options to do anything any more.  Easier than ever? It is not.  Not even close. How do I turn on UPnP from my phone app?

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10 days ago

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XfinityRichard

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2.7K Messages

15 days ago

Hi there, @user_nf1y3h Thank you for reaching out! I do apologize for the inconvenience you are having trying to turn on UpNp from the Xfinity APP. Since it's been a few days, since you last posted are you still having trouble?-Richard

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swishpan

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I need to address this too.  I have a TabloTV that can do remote access.  

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13 days ago

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user_nf1y3h

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@XfinityRichard​ yes, still having this issue.  My router XB8-T used to serve a webpage with some configuration.  One of those was UPnP.  I use Plex, and it needs that set to run.  The router, after a while, would disable.  So every few weeks I needed to re-enable.  Now, when I go to my router's webpage, it says that everything has to be done from my phone through the xFi app - which doesnt' really exist.  The app is Xfinity.  When I go in there, I see no where to enable UPnP for my network.  There is no credible documentation on the xfinity site, nor on YouTube that I found.  Thank you for any help you can provide.

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12 days ago

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XfinityAmandaB

Official Employee

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2.8K Messages

 

swishpan Is this a setting you would normally have access to using your Admin tool? If so, have you enabled the admin tool access using the advanced setting tab in the Wifi equipment section of the Xfinity app? 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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11 days ago

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XfinityThomasD

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1.6K Messages

Were you able to check if the admin tool is available to adjust the settings there by chance?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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10 days ago

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