sailorbear510's profile

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64 Messages

Friday, August 29th, 2025

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Usage meter appears despite having "unlimited data" on Gig Plan

I signed up for new service today in which the store was helpful to sign me up but when I look in my account a 1.2TB usage meter appears. I was told my plan includes Unlimited Data but that seems not to be the case here, Was I had at the store or what is going on. It even showed unlimited data to me at the time of signing up. 

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*Please note I am not an employee of Xfinity in any way. I am using customer support skills and my passion of helping others. If something I reply to is helpful please give it a like. Thank you very much!*

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Contributor

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64 Messages

2 months ago

Resolved the systems slow to catch-up 

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