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Sunday, December 14th, 2025 10:44 PM

Valorant

Having crazy ping and packet loss issues and server tick drop, its manageable if playing solo if my wife gets on its crazy no mater what 30+ ping everywhere. Tried all the troubleshooting I would like a remedy for this.

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2.6K Messages

21 hours ago

 

user_3m41uk Welcome to our community forum! Thank you for reaching out so we can make sure you're getting the most out of your internet speeds for the best possible online gaming experience. When you notice latency, are you connected to the internet wirelessly or over an ethernet connection? What is the make and model of your modem? Are you using a separate router alongside your modem? 
 
Have you tried using the Xfinity App to run a health test? You can find instructions to do that here and please let me know what recommendations you see. 

 

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