Visitor

 • 

4 Messages

Wednesday, December 17th, 2025 3:57 PM

Weak signal from router

Weak signal from router will not allow wireless printer to work

MAC address filtering check

Oldest First
Selected Oldest First

Visitor

 • 

4 Messages

6 hours ago

We cannot print anything on our WiFi printer. One of the possible problems is “MAC Address filtering check. Also signal strength is poor

Note: This comment was created from a merged conversation originally titled Connection issues

Official Employee

 • 

1.9K Messages

Hello, @user_haxxc8! Thanks for reaching out to us here on the Community Forum! The first thing I would recommend is resetting the power for your modem and if it is a separate device, your router as well, to see if that helps any. As far as responses, we merged your similar posts into one to ease any confusion. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

 • 

4 Messages

6 hours ago

I need help here. All I’m getting is no responses 

Expert

 • 

114.9K Messages

3 hours ago

Concern moved here to the Home Networking help section. 

forum icon

New to the Community?

Start Here