What does this mean?

ive had the CM2000 for years and no problems. I’ve factory reset and get these same error messages on the modem event log but have no idea what it means. Tech support didn’t even wanna try. Do I have to buy a new modem? I thought I could upload photos. Guess not.

UCD invalid or channel unusable;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;

SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-
QOS=1.1; CM-VER-3.1;

UCD invalid or channel unusable;CM-MAC=[Edited: "Personal Information"];CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;

DS profile assignment change. DS Chan ID: 33; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=[Edited: "Personal Information"]; CMTS-MAC=[Edited: "Personal Information"];CM-QOS=1.1;CM-VER=3.1;