Visitor
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22 Messages
What Speedtest does xfinity use for their “ Your personalized WiFi summary”?
My monthly summery always report 20% higher speed than what I’m paying for. My own speed tests, even when my laptop is directly connected to the gateway, shows about 20% less than what I’m paying for. What test is Xfinity running, and how can I run the same test?
I have an XB8 in bridge mode. I do not see any speed test option on the modems admin page or in the Xfinity app.




Community Best Answer
user_l2c9a
Visitor
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22 Messages
12 hours ago
Final update: I confirmed with support that there is no speedtest option if the router is in bridge mode. The question had to be escalated three times to get that answer. Ug.
I verified. Bridge mode, no speedtest option. Disable bridge mode, an the speed test option shows in the app. Enable bridge mode and guess what? The speedtest option is not there.
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XfinityKassie
Official Employee
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2.8K Messages
30 days ago
@user_l2c9a Good morning! Thank you for taking the time to reach out to our Xfinity Forums Team for assistance with your speeds. The speed test will be in the Xfinity App, under "test your whole home network". Do you see that option under Troubleshoot?
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user_zwe4nj
Contributor
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35 Messages
24 days ago
Don't know if anyone has noticed, but there is a new version of the Xfinity App available for the iPhone devices. The speed test is right there in the middle of the screen once users tap "WiFi". Straight forward and to point. Keep in mind this is a test between the street (Internet) and the user's gateway. My results below are accurate. I'm paying for the 300 Mbp/s plan.
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user_20satt
Visitor
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1 Message
12 hours ago
From my understanding when some people have bandwidth or bridge mode someone can gain great access to your network, someone has done to me. Just want people to be aware because they get on platforms like these asking question like it’s their network account
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