Visitor
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1 Message
why does my internet keep being interupted every day at various times?
This has been ongoing for several weeks and it disrupts music, our security system and now my tv is buffering. Comcast claims there is an outage and I can't talk to anyone, but this has been ongoing for WEEKS!
XfinityJon
Official Employee
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678 Messages
2 months ago
Hey there user_pgbdmr. I work from home, so I absolutely understand the importance of having a stable connection. I can see where that would be frustrating. You have reached the right place! We are happy to assist you further. I do have a couple questions to help me better understand. Are you experiencing intermittent connection on multiple devices in your home? What troubleshooting steps have you taken so far?
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