Visitor

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1 Message

Sunday, December 14th, 2025 12:34 PM

Why when I call and ask for technical, does the line go dead?

Pretty self explanatory I believe.

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Expert

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114.9K Messages

3 days ago

Please post the nature of your issue in detail right here, but be sure to exclude any personal information.

Official Employee

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2K Messages

1 day ago

Hey @user_3wwfz5 , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience with getting in contact with technical support. I would be more than happy to offer my assistance. While we are unsure why the line is going dead, we are happy to issue some feedback. We will be happy to assist you if you still have concerns with your services. 

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