Visitor
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1 Message
WiFi constantly loosing connection while play games
Hi there, i have had xfinity wifi for a very long time, but recently within the last month or so the wifi will lose connection every single time i start playing any online games. Now i can’t even load the game or even get through one game without losing connection. Already tried resetting and factory resetting as well as turning off all other wifi on other devices. Have 3 other devises with same problem. Any help came here till Tuesday good, no Ziply hello
EG
Expert
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115.7K Messages
8 days ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance.
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XfinityOrlandoM
Official Employee
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3K Messages
6 days ago
Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Thanks for reaching out to us, we do apologize for any inconvenience. Since we already have you in the direct message we'll continue the conversation there as I have sent you a message and I look forward from hearing from you.,
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EG
Expert
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115.7K Messages
6 days ago
@user_4kxpqe @XfinityOrlandoM
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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