Wifi name not showing

A tech came to set up my wifi but the name isn't showing in available networks I've restarted all devices being used and it only shows on one of them

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user_t1ytt0

Visitor

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2 Messages

22 days ago

Problem solved after I took the equipment back a great customer service rep took thoroughly good look and figured out the problem I was issued the wrong equipment and then he gave me the right equipment all is well wifi is up running fast and strong and smooth no more problems 👌🏾💯

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XfinitySara

Official Employee

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2.3K Messages

I am so glad they were able to help, @user_t1ytt0! Thank you very much for circling back around to your post for the sake of the community :) If you need anything else, don't hesitate to create a new post to get started, and our Digital Care Team remains here to help in whatever way we can!

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20 days ago

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XfinityFrank

Official Employee

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2K Messages

27 days ago

Hi there, @user_t1ytt0! Thanks for reaching out to us here on the Community Forum. That is definitely odd. If you see it on one then it shows that it is broadcasting. Are the other devices within range of the gateway?

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Your Home Network

user_t1ytt0

Wifi name not showing

user_t1ytt0

XfinitySara

XfinityFrank

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