Visitor
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1 Message
Wifi Outage
Why is it so hard to get actual updates on outages. My WiFi/ internet seems to go out every weekend.
Visitor
•
1 Message
Why is it so hard to get actual updates on outages. My WiFi/ internet seems to go out every weekend.
XfinityRay
Official Employee
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4.2K Messages
15 hours ago
Hi there, @user_2gq57h! I am sorry to hear that your service has been offline on the weekends. We want it to work great all the time! This link shows how to check if there is an area interruption and shows more about the proactive alerts we send, https://www.xfinity.com/support/articles/check-service-outage. Have you seen an area concern each time there has been a problem with your service or are you noticing things outside of those times?
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