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Wednesday, October 23rd, 2024 12:49 AM

Wi-Fi

I’m having trouble with my Internet when I spoke to virtual agent earlier they help me troubleshoot it and they changed my Wi-Fi name to my Wi-Fi password

Official Employee

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892 Messages

1 month ago

 

Ritaskincate Hello, thank you for taking the time to reach out to us today. I am really sorry you are experiencing service issues. I understand how frustrating it is, and I am happy to help you troubleshoot your service. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions. 

 

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