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1 Message
Friday, July 10th, 2026 1:54 AM
Lights are off on the router
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Expert
119.6K Messages
19 days ago
As a test, have you tried plugging it into a different AC power outlet ?
Official Employee
1.1K Messages
17 days ago
Hello @user_xqxpez thank you for reaching out on our community forum. Did you attempt what @EG suggested? Also did you get any notice of a service interruption in your Xfinity app?
EG
Expert
•
119.6K Messages
19 days ago
As a test, have you tried plugging it into a different AC power outlet ?
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0
XfinityAbby
Official Employee
•
1.1K Messages
17 days ago
Hello @user_xqxpez thank you for reaching out on our community forum. Did you attempt what @EG suggested? Also did you get any notice of a service interruption in your Xfinity app?
0