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Visitor
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1 Message
07/10/2026 1:54 AM
Lights are off on the router
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Expert
121.4K Messages
3 months ago
As a test, have you tried plugging it into a different AC power outlet ?
Official Employee
1.3K Messages
2 months ago
Hello @user_xqxpez thank you for reaching out on our community forum. Did you attempt what @EG suggested? Also did you get any notice of a service interruption in your Xfinity app?
EG
Expert
•
121.4K Messages
3 months ago
As a test, have you tried plugging it into a different AC power outlet ?
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0
XfinityAbby
Official Employee
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1.3K Messages
2 months ago
Hello @user_xqxpez thank you for reaching out on our community forum. Did you attempt what @EG suggested? Also did you get any notice of a service interruption in your Xfinity app?
0