WPS Doesn't Work on XB8-T

What brand of printer is it?

Many manufacturers have a desktop app that finds and connects their printer for you. I have HP printers, and they have an app called HP Smart.  You let it scan your network and it will find any HP printer and allow you to connect it and set up advanced features.  Sadly, Brother seems to no have anything like it.  On my HP printers, you can set them up through the UI on the printers themselves.  Have you tried that?

Thank you so much for taking the time to reach out to Xfinity Support @user_3l3y07.  We are so glad to hear from you and want to assist in any way that we can to address your service concerns.  No worries!  You have reached out to a team dedicated to ensuring that you are having the best experience with your service.  We very much would like to work to address and resolve your service concerns in a prompt and timely manner.  Whenever you're ready, please feel free to shoot us a private message with your details. 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 • An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

@user_3l3y07 @XfinityArmand 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.