Visitor
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1 Message
XB10 modem and X-class internet
My home internet has been going down for maintenance quite a bit lately. Seems like it's been about a year with 2.1gbps/300 service. Is there any place I can look at if/when X-class will be available? Can I ask for an XB10 upgrade now?
XfinityMatthew
Official Employee
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189 Messages
1 day ago
Hello velasco581. We appreciate you reaching out on Xfinity Forums. Sorry to hear about the issues with the drops. We would be happy to check into the issues for you and the availability of a XB10 upgrade. Can you confirm how often the drops have been recently?
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