Visitor

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2 Messages

Sunday, March 29th, 2026 7:22 PM

XB10

Xfinity finished updating my area for symmetric speed months ago. How do I find out when I can get an XB10?

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Expert

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117K Messages

1 hour ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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3.1K Messages

1 hour ago

Hi there, @user_s72sjt Thanks for reaching out to us on the Forums! I understand your desire in getting an Xb10. We noticed you sent a DM as well. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forums is a violation of Forum Guidelines. In the future, we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a direct message. Since you already sent a DM, we will continue to assist you there!

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