U

Visitor

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3 Messages

Sunday, May 11th, 2025 12:01 AM

XB8 user manual

Where can I find the user manual for the XB8 modem. I am not looking for the installation guide or other similar which is readily available 

Accepted Solution

Problem Solver

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570 Messages

7 days ago

Please see if this is what you want...

https://fcc.report/FCC-ID/G954981X/5542915.pdf

Accepted Solution

Visitor

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3 Messages

6 hours ago

This is what I was looking for, I can't believe how hard it was to get this info, Xfinity AI chat, Xfinity live chat and even phone support (it  was so do difficult to get areal person on the phone) did not have a clue about this. They were more interested about selling me update products

Thank you so much "NoNoBadPuppy" for getting this information

Official Employee

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189 Messages

11 days ago

Hello user_86d600, Thanks for reaching out on Xfinity Forums. The basic installation guide can be found in the Getting Started Guide as well as our Xfinity App. This link will also have more information for some of the advanced settings for the XB8 you can manage through the app. If there is anything specific that these links don't help with please let us know. 

 

Visitor

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3 Messages

7 days ago

Hi Mathew, thank you so much for your prompt reply.  The link to "WI FI" had helpful information. As I mentioned before the "Getting Satring Guide" is readily available and i don't need that, I was asking for the XB8 user manual. My previous modem had one that showed how to access the device via a web browser and explained in some level of details the internal features. Let me know if anyone can help me with that

Official Employee

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1.3K Messages

 

user_86d600 Hey there. Here is a helpful link of all of our internet modems https://www.xfinity.com/support/articles/broadband-gateways-userguides?.

 

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