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sabal51
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Sunday, October 12th, 2025

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xb8

Just been upgraded to the XB8.  Since then my epson ET-2850 will not connect to my windows 11 laptop.  I have an older laptop and a crhrome book it connects fine.  I've seen the older posts.  Am I out of luck, do I have to buy a new printer just for my laptop in order to print wirelessly?  The the ET-2850 does have wpa3 capabilities as well.

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18 days ago

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XfinitySean

Official Employee

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241 Messages

18 days ago

Hi there sabal51, thanks for reaching out through our community forums! Sorry to hear you're having issues connecting your printer to your home network. You've come to the right place for help! To clarify the issue you're having, are you receiving an error message when attempting to connect your printer, or does your Wi-Fi network not appear as an option when scanning for networks from the printer?

 

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sabal51

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Update.  I was able to find out my companies vpn (Zscaler) was interfering with this.  If I turn the vpn off it prints.  I will see if there is a workaround with the IT staff from my work.  Thank you for repling.  This ticket can be closed

18 days ago

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XfinityLinda

Official Employee

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2.2K Messages

@sabal51 Oh, good to know. Thanks for the update, and glad you found a workaround. We appreciate you reaching out here in our community.

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18 days ago

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