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Saturday, September 7th, 2024 1:51 AM

xFi Gateway signal has got weaker

In the last 6 months to a year my wifi signal strength has got increasingly slow. When I moved into this house, all worked perfectly. Now, my work station / bedroom office (same place its always been) is getting -87 dBm. I am at the farthest point away from my gateway, but it worked way better when I first moved in. No extra devices have been added in the same time frame. I have a pod coming in a couple days, but I'd like to address the real problem, if there is one. I included two photos of my router info, do these tell a story? Appreciate the feedback

[Edited: "Personal Information"]

Official Employee

 • 

1.8K Messages

3 months ago

 

user_xpwr96 Thanks for posting on our Community Forums. I'm sorry to hear about your speed issues. I understand the importance of having reliable services and we'll do our best to help. What troubleshooting steps have you taken so far? Did you try rebooting the modem manually or through the Xfinity App? 

 

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