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xFi Pods Stopped Working - trying to reactivate - stuck in try again loop
Hi, I’m trying to re-activate my Gen 2 xFi Pods. The app has been stuck in a “Try Again” loop for almost a week. I’ve already power-cycled the Gateway, reset the pods, removed the pods from my devices, reinstalled the app, and ensured Bluetooth and Wi-Fi are on. Can you help me manually provision them?
Name: Ashley
Pods: Gen 2
Gateway Model: xfi complete (white)
XfinityRoberto
Official Employee
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1.8K Messages
22 days ago
Hi there and welcome to Comcast @ashleym1. I am sorry to hear you are having troubles with activating the xFi pods. You are in the right place and we are happy to assist you today. This document provides step-by-step instructions on how you can activate or remove your WiFi Boost Pods from your home network using the Xfinity app Activate or remove your WiFi Boost Pods using the Xfinity app. Please let us know if you still need assistance after following the steps on this article.
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