Visitor
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3 Messages
xFi Pods with 2 active xb-8 Gateways
I have 2 xb-8 gateways with wireless active on 1 disabled on 2nd gateway. I have been told I can not have xfi pods due to 2 active gateways. The problem is I have 5 Xi6 wireless x1 stbs and 2 keep telling me the signal is low and need to move them. If the stb's connect on the 2.4gh signal no problem but will after a while change to 5gh and problem start again. I have to disconnect from power and wait a min to reconnect power and they will connect to 2.4gh. Is there any other way to make the wireless stay on 2.4 since your xfi pods will not work and you will not recommend any other solution short of running coax or ethernet in the house. Any help would be appreciated.
XfinityPeterH
Official Employee
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1.5K Messages
4 months ago
@Gstexec11 Thank you for reaching out and letting us know about your connections. I know how important a steady connection can be and if I was having to constantly unplug and plug in my equipment that would be frustrating. Do you mind me asking have you tried to use just one modem in a central location?
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