Tatyana1's profile

Contributor

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149 Messages

Friday, October 24th, 2025

Xfinity Advanced Security Question

Hello 

In my Xfinity app there is a feature called Advanced Security. When enabled its suppose to protect your devices from malicious threats. It can also have false positives and block something that shouldn't be blocked. Currently I have it enabled and there is a list of blocked threats that have been caught on some of my devices. Should I turn this feature off because I really don't know what its blocking or should I keep it on so that I can have protection? My internet works normal and I see no impact of any blocks however I'm not competent enough to make decisions about allowing or disallowing  these programs or sites to enter my system. So I appreciate some educated suggestions about whether I should keep this feature on or off 

Thanks 

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Official Employee

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2.6K Messages

4 days ago

Hi there, @Tatyana1 Thank you so much for taking the time to reach out. We do recommend keeping the Advance Security enabled since it provides a layer of protection against malicious threats, and your internet is working fine. Even without seeing immediate negative impacts, the blocked threats are real security risks that could compromise your devices or data.-Richard

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