1 Message
Xfinity support
My service is terrible. My modem reboots between 2 and 10 times a day. We both work from home and this is completely unacceptable. I’ve replaced the modem twice, worked with someone via chat and I’m done. Someone please contact me to fix this. If the first thing you tell me is to restart it I’m canceling the service after being a loyal customer for 12 years.
XfinityAlfonso
Official Employee
•
1.2K Messages
8 days ago
Hello user_tcq71n We can help in any way possible and truly earn your business. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.
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