Visitor

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1 Message

10/23/2026 1:20 AM

Xfintiy “Advanced Technical Support”

[Edited: “Unverified Phone Number”] or similar number claiming to be advanced technical support is a scam, don’t answer or call them back. I can’t believe after a few years it is still a thing.  I also can’t believe that after making an appointment on the official Xfinity app a few hours later they call.  How do they get that information so fast? Can’t trust anyone these days.  Has this been happening?

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Official Employee

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2.8K Messages

9 hours ago

 

user_d0lczp I would recommend to call into our customer service team, and request to be transferred to our Customer Support Assurance (CSA) team. They are the experts that handle any potential scam/fraud scenarios. You will be in good hands with them. 

 

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