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user_3pehd1
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Monday, July 14th, 2025 10:42 PM

Xumo stuck on setting screen

I’ve restarted my internet and my Xumo itself and nothing is working it’s just stuck on the settings screen

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5 months ago

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EG

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115K Messages

5 months ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section for assistance. 

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XfinityMarcus

Official Employee

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2K Messages

5 months ago

 

user_3pehd1 thank you for using the Community Forums. Let's get your equipment back up and running. Firstly, can you confirm for me what troubleshooting steps you have already completed aside from the restart? Have you aready browsed the Xfinity Support troubleshooting information?

 

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user_o5stct

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1 Message

5 months ago

I’m having the same issue. It just looping back to the finish setting up your tv.

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XfinityJeniece

Official Employee

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3.6K Messages

Hey there, @user_o5stct, thanks for reaching out through Xfinity Forums regarding your TV issue. We would be happy to help you with troubleshooting. Are you getting an error message or code?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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5 months ago

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