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10/29/2026 8:12 PM

Zoom/Teams unstable internet connection

Hello, I am having the same issue. Out of the blue, after several years of problem-free Zoom use on my Xfinity connection, I am now experiencing unstable internet connections everytime I host a Zoom meeting. The app crashes and reboots over and over again. Rebooting the router does not resolve the problem. Uninstalling and reinstalling Zoom did not resolve the problem. I cannot practically use an ethernet cable in my office. Is there a fix for this?

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14 hours ago

user_hbrwm1 thank you for using the Xfinity Community Forums page to reach out today. I understand you are having some trouble accessing Zoom meetings while connected. Is this the only program that this issue is occuring on?

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