Xfinity Community Forum

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

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Yes, that’s been done multiple times. I’ve deleted the app and reinstalled it multiple times as well. Some of those fox the problem but not permanently because it starts doing the same thing the next day.

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

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I’m still having the issue. It starts the show and a few minutes in, the picture freezes and the app closes.

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

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Ok, I’ll check right now.

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

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Thank you for responding. My cellular data is turned on. The trouble I have is when I am watching shows that are recorded. It’s not live tv. The live tv option only works when I am connected to my in-home WiFi. I don’t use the app on my phone when I

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

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Stream App Not Working on iPhone

I have been having an issue with the Stream App on my iPhone for months now. I have contacted customer support through chats and by phone and nobody has ever helped me. They don't understand what I am asking, and after multiple calls day after day, they just start giving made up answers because they

554

1

0