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Mikhail271
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4 months ago
We have been facing a horrible packat loss and ping lag spikes for the last 2 weeks. Here's the time-table: 10/4: Sever packet loss occuring every 5-10 minutes lasting ~30 seconds. Online services would dissconnect, and any devices connected to the network would not load anything. 10/10: Technician
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4 months ago
We have been facing a horrible packat loss and ping lag spikes for the last 2 weeks. Here's the time-table: 10/4: Sever packet loss occuring every 5-10 minutes lasting ~30 seconds. Online services would dissconnect, and any devices connected to the network would not load anything. 10/10: Technician
Mikhail271
followedMikhail271
's post4 months ago
For the past few days, my Xfinity gateway has been intermittently slowing internet speeds to as little as 10 percent of our Gigabit plan. This is happening on all of our devices. After I tried restarting the gateway, the internet completely dropped despite the white connected light showing. When the
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Mikhail271
posted a questionOctober 19, 2024
4 months ago
For the past few days, my Xfinity gateway has been intermittently slowing internet speeds to as little as 10 percent of our Gigabit plan. This is happening on all of our devices. After I tried restarting the gateway, the internet completely dropped despite the white connected light showing. When the
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Mikhail271
followedMikhail271
's post6 months ago
My Xfinity Flex (XiOne) streaming box has been having trouble checking for outages, doing a system refresh and even viewing my account and bill from the TV. For many settings it throws an error, APPS-04015 or APPS-04020. Restarting the box has no effect, neither does switching to Ethernet connection
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Mikhail271
posted a questionAugust 28, 2024
6 months ago
My Xfinity Flex (XiOne) streaming box has been having trouble checking for outages, doing a system refresh and even viewing my account and bill from the TV. For many settings it throws an error, APPS-04015 or APPS-04020. Restarting the box has no effect, neither does switching to Ethernet connection
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Mikhail271
commented onMikhail271
's post7 months ago
For the past couple of months, I've noticed my internet has gotten service interruptions usually at night just about every week. Xfinity says they are "planned" outages in my area but it's now happening consistently every week and earlier in the night. Can I find out what exactly is being done, sinc
@XfinityVictor Thanks, I just sent the DM.
Mikhail271
followedMikhail271
's post8 months ago
For the past couple of months, I've noticed my internet has gotten service interruptions usually at night just about every week. Xfinity says they are "planned" outages in my area but it's now happening consistently every week and earlier in the night. Can I find out what exactly is being done, sinc
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Mikhail271
posted a questionJuly 7, 2024
8 months ago
For the past couple of months, I've noticed my internet has gotten service interruptions usually at night just about every week. Xfinity says they are "planned" outages in my area but it's now happening consistently every week and earlier in the night. Can I find out what exactly is being done, sinc
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10 months ago
there are several entries in my router event log that I would like to understand. several entries such as "[Wifi 8419]: KeyPassphrase Changed" and I didn't change any password or anything at the times listed for these events. We did change the original router password on 3/11 [18:24:0
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