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user_byoas1

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August 24th, 2024

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user_byoas1
commented on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

I have spoken with many agents, tier 1, 2, 3, security, etc. Two tickets, 7 days, zero results.  I demanded a months refund and got it. [Edited: "Solicitation"].  I have direct phone numbers to high tier techs.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

@Joe_S​ Changing it wont help.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

Nothing changes everyone has this problem and Xfinity knows. Demand monthly refunds.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

@user_k5ew4q​ It happens randomly, but 90% of the time, its blocked.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

@heebus​ They know. I have 2 tickets up to tier 3.  They cant fix it.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

@user_vqedcw​ As of day 7 for me, there is no resolution.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

It will return. I got a refund for this month.

user_byoas1
replied to a comment on 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

U

You cannot check your voice mail while not signed in.

user_byoas1
followed 's post

6 months ago

Every time I try to access my voice mail and call logs from my computer, I get a popup saying, "Before getting started, we need you to set your PIN and security question." But I've already set my pin and security question, and double checked them. And yes, before anyone asks, I cleared my browser ca

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