Xfinity Community Forum

Guide Changes Page by Itself

For probably the last two weeks when I'm scanning the guide with the remote changing pages on the guide it will suddenly change the page by itself back to the page I started on. This happens on both remotes with both boxes on both TVs. It's frustrating that you're scanning down or up on the guide ch

U

Xfinity has been aware of this issue for years. Why would I waste my time going through a worthless procedure with a bot, so that Xfinity can appear that they are doing something to actually fix the problem? We customers spend enough time being tortu

Guide Changes Page by Itself

For probably the last two weeks when I'm scanning the guide with the remote changing pages on the guide it will suddenly change the page by itself back to the page I started on. This happens on both remotes with both boxes on both TVs. It's frustrating that you're scanning down or up on the guide ch

U

Xfinity has been aware of this issue for years. Why would I waste my time going through a worthless procedure with a bot, so that Xfinity can appear that they are doing something to actually fix the problem? We customers spend enough time being tortu

Guide Changes Page by Itself

For probably the last two weeks when I'm scanning the guide with the remote changing pages on the guide it will suddenly change the page by itself back to the page I started on. This happens on both remotes with both boxes on both TVs. It's frustrating that you're scanning down or up on the guide ch

439

6

Guide Changes Page by Itself

For probably the last two weeks when I'm scanning the guide with the remote changing pages on the guide it will suddenly change the page by itself back to the page I started on. This happens on both remotes with both boxes on both TVs. It's frustrating that you're scanning down or up on the guide ch

U

I've had the same issue for a year. Xfinity "support" has never offered a solution, and probably never will. Every time I phone them about it all they give me is the standard "reboot your router, restart the cable box" blah blah blah. When I tell the