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Friday, October 17th, 2025

Return my cable boxes

I need to return my cable boxes as I have cancelled my cable service.  Could you please provide me with a label or tracking number to return this equipment?

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Official Employee

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10 hours ago

Good Afternoon, @user_2zlgkm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! You can find the steps here on how to return your equipment. You can print return labels following the steps, you can also drop of the equipment at the nearest Xfinity Store. You can return the equipment at a UPS location, they will box it up, label it, and ship it back to us at no charge to you. I would recommend maintaining the receipt for tracking purposes. Please let us know if you have any other questions/concerns, we would be happy to help! 

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