Visitor
•
1 Message
Security hub keeps beeping
After I open or close a door the security hub keep making a double beep sound for at least 10-15 mins. All sensor batteries are good and nothing is open. It just started doing this a few days ago - so something has changed.
Official Solution
XfinityGabby
Official Employee
•
1.5K Messages
1 year ago
Hello all, if you are hearing a double beep coming from your Touchscreen controller, this is because the controller lost connectivity to our Xfinity Home servers temporarily. In this situation, any and all alarm events will be transmitted via the cellular backup. The professional monitoring services should continue to work normally and uninterrupted, as long as the battery and cellular system backup are powered and functioning properly.
0
XfinityBillie
Official Employee
•
2.8K Messages
2 years ago
@user_2dd439 Thank you for reaching out to us here on our Xfinity Forums! Just to clarify, is the touchscreen doing a double beep continuously for 10-15 minutes? When it makes the sounds are there any errors displayed on the touchscreen?
3
0
user_2907b9
Visitor
•
2 Messages
2 years ago
I have the same issue -- double-beep repeating, no visible error messages. What is the solution for this?
0
0
user_bed80c
Visitor
•
1 Message
2 years ago
I am having a similar issue, thanks for posting I will be following to see the reply.
1
0
user_98a340
Visitor
•
3 Messages
2 years ago
same problem for me just started this morning
0
0
user_92e68a
Visitor
•
1 Message
2 years ago
Mine too, no visible reason why, checked all sensors, plugged into another outlet etc and nothing stops the beeping
(edited)
1
0
user_bfc177
Visitor
•
1 Message
2 years ago
same here...started this morning...no active alarms, no errors...beeping every 2-3mins
0
0
User_009988
Visitor
•
1 Message
2 years ago
Same issue here - touchscreen is beeping twice every 2-3 minutes. There were no power outages, and the display shows no alerts or battery issues. Tried restarting the panel but that didn't help.
(edited)
0
0
user_98a340
Visitor
•
3 Messages
2 years ago
mine beeps exactly every minute
0
0
user_2120f0
Visitor
•
1 Message
2 years ago
Me too, touch screen is beeping every 2-3 minutes as well with no apparent alerts, issues or low battery...help it's driving us crazy!
0
0
user_537ed4
Visitor
•
1 Message
2 years ago
me too. no error message, internet working fine, but double beep every couple minutes
0
0
user_a4d1f0
Visitor
•
2 Messages
2 years ago
Same issue. Started this morning.
1
0
user_661ecb
Visitor
•
1 Message
2 years ago
Same here. It is disarmed. It double beeps every 60 seconds. No error messages. All doors and windows closed. All other sensors show "clear" and motion detectors show "still"
1
0
user_0aae54
Visitor
•
1 Message
2 years ago
Same thing here all sensors fine
1
0
user_4ece64
Visitor
•
1 Message
2 years ago
Same issue. Started this morning. It's periodically (once every 20 - 30 minutes) and it's a double-beep. No errors displayed. Tried bypassing sensors, checked batteries, and even changed the sensor sounds to test.
0
0