Visitor
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6 Messages
2 Product Discount
One of the reasons that I switched to Xfinity Mobile, was that there was a 2 product discount (Xfinity Mobile + Xfinity TV/Internet) of $20 per month. I just heard this month, that the $20 discount has been reduced to just $10. Is that correct? If so, that's enough to spur me to move my cell plan to a different carrier.
XfinityMatthew
Official Employee
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1.4K Messages
29 days ago
The mobile was never part of the multi product discount. That service is always billed separately from the in home services. It was $20/mo for TV/Internet and is now $10 on all the new plans. But part of those new plans also lower the cost of the TV related fees and waived the first box charges. So a large majority of customers save money despite the lower multi product discount. But mobile service has no impact on that discount.
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user_ec4d2c
Visitor
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6 Messages
20 days ago
Thanks to user_tntvo1 for sharing their past experience. It just corroborates what I was told many years back when I signed up with Xfinity Mobile. So I think my question is still valid: If I discontinue with Xfinity Mobile, will I lose the multi-product discount (was $20, now going to just $10)? Or will I retain it because I have both internet and TV? I would appreciate it, if Xfinity would take a closer look at this, and verify for me what the two product discount is for. Thanks!
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